Customer Relationship Management

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Customer Relationship Management

Specialized CRM Solutions, Applications, Software for all Industry Verticals

In such a competitive global marketplace, companies must focus on attaining new customers, retaining the loyalty of existing ones, and enhancing customer satisfaction in a holistic manner. Customer relationship strategies vary widely across different industry verticals, and each has its own set of challenges.

KEG Technologies provides holistic Customer Relationship Management solutions that cater to all aspects of a CRM application:

  • Customer Interaction Service Center Management
  • Sales Force Automation
  • Retail Channel Management
  • Dealer Network Management
  • Campaign Management
  • Service Management
  • Internet Sales and e-Commerce
  • Customer and Sales Analytics

Our CRM services include:

  • CRM strategy development
  • User research and assessment to ensure high adoption rates
  • Multi-channel strategy, design, and integration
  • E-Business and web solutions
  • Package evaluation, selection, customization, deployment, integration, and ongoing management